Job Summary
A company is looking for a Patient Care Advocate.
Key Responsibilities
- Serve as a liaison between patients and healthcare providers, advocating for patient needs and providing education
- Handle inquiries regarding pharmacy benefits and assist with prior authorization requests
- Review claims for accuracy and ensure compliance with operating and productivity standards
Required Qualifications
- Bachelor's degree in a healthcare-related field or equivalent work experience
- Proven experience in a customer service or patient advocacy role within a healthcare setting
- Knowledge of medical terminology, healthcare regulations, and insurance processes
- Proficient computer skills and ability to use electronic medical record systems
- Ability to work collaboratively and independently while maintaining patient confidentiality
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