Patient Care Specialist

Job Summary

A company is looking for a Patient & Member Care Specialist to join their remote team.

Key Responsibilities

• Assist members or patients with inquiries, benefits, scheduling, and service coordination through inbound and outbound calls
• Process referrals, authorizations, prescription renewals, and manage claims and billing inquiries
• Maintain accurate documentation in electronic systems and protect member and patient confidentiality

Required Qualifications

• High School Diploma or equivalent
• 1+ year of call center customer service experience
• 1+ year of healthcare or health insurance experience
• Stable work history with a track record of reliability
• Reliable high-speed internet and a designated, private workspace