Patient Services Representative

Job Summary

A company is looking for a Patient Services Representative who will serve as the initial point of contact for patients.

Key Responsibilities

• Provide exceptional customer service by scheduling and confirming appointments and performing data entry
• Interview new patients to match them with appropriate clinics and gather necessary demographic and insurance information
• Maintain confidentiality of personal health information and ensure a positive patient experience

Required Qualifications

• High school diploma or equivalent
• 1 year of experience in a medical or call-center setting
• Ability to type at least 45 words per minute
• Experience in scheduling, registration, billing, or as an administrative assistant
• Bilingual (English/Spanish) preferred