Transportation Call Center Supervisor

Job Summary

A company is looking for a Supervisor, Transportation Call Center (Market Place Operations).

Key Responsibilities

• Guide the team in dispatch timeliness, phone metrics, and operational efficiency
• Provide personalized development and motivation to team members
• Ensure compliance with company procedures and handle customer events as needed

Required Qualifications

• High School Diploma/GED with 5 years of experience in a related field, or equivalent educational experience
• Strong knowledge of MS Office
• Excellent communication skills for effective teamwork
• Degree in a related discipline is strongly desired
• Ability to clear a pre-employment drug test