Performance Analysis Specialist

Job Summary

A company is looking for a Performance Specialist to analyze performance data and enhance service outcomes.

Key Responsibilities:

• Gather and organize performance data to support strategic initiatives
• Track key metrics and identify trends affecting service rates and speed
• Build and maintain dashboards and reports in MetaBase

Required Qualifications:

• Experience in performance analysis, operations, or a similar data-focused role
• Strong knowledge of enterprise customer needs
• Solid understanding of performance metrics
• Skilled in MetaBase or similar BI tools
• Analytical thinker capable of translating complex data into actionable insights