Personal Travel Assistant – Remote

About the position

Responsibilities
• Serve as the primary point of contact for assigned clients, managing their travel inquiries, reservations, and itinerary updates remotely.
• Coordinate all aspects of travel arrangements, including flights, accommodations, transportation, and activities, according to clients’ preferences and needs.
• Proactively anticipate and resolve any issues or concerns that may arise during travel, providing prompt assistance and creative solutions to ensure client satisfaction.
• Provide personalized recommendations and advice to clients, offering insights and expertise to enhance their travel experiences.
• Liaise with travel partners and vendors to secure bookings, confirmations, and updates, maintaining clear communication and accuracy.
• Maintain organized records of travel bookings, expenses, and client information remotely, ensuring confidentiality and compliance with company policies.
• Collaborate closely with team members to support the overall success of the department and ensure a positive client experience.

Requirements
• Previous experience in travel coordination, customer service, or a related field preferred.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients remotely.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines effectively.
• Proficiency in using office software and online reservation platforms.
• Passion for travel and a deep understanding of different destinations, cultures, and travel styles.
• Ability to work independently and as part of a collaborative team in a remote environment.
• Flexibility to adapt to changing priorities and client needs.

Benefits
• Competitive salary commensurate with experience.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plan with company matching contributions.
• Paid vacation, holidays, and sick leave.
• Opportunities for professional development and career advancement.
• Travel perks and discounts on vacation packages, accommodations, and more.
• Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences.