Program Administrative Coordinator

Job Summary

A company is looking for a Program Administrative Coordinator.

Key Responsibilities

• Manage program-wide fax communications and answer the program 800 phone line
• Provide support for inquiries regarding account/authorization status and maintain updated patient account information
• Participate in team initiatives and process improvement activities while meeting key performance indicators

Required Qualifications

• Experience in a professional services or administrative role
• Knowledge of insurance verification and authorization processes
• Ability to handle customer inquiries with professionalism
• Familiarity with healthcare or patient account management
• Proven ability to meet productivity and quality standards