Property & Casualty Support Consultant

Job Summary

A company is looking for a Customer Resolution Support Consultant II.

Key Responsibilities

• Coordinates, researches, and responds to formal complaints from various sources
• Reviews and compiles claim documents for File Sharing Requests
• Conducts timely reviews of policies written by Managing General Agencies, analyzing underwriting guidelines and related documents

Required Qualifications

• Comprehensive property and casualty insurance experience
• Valid Property & Casualty (P&C) license or willingness to obtain one during training
• Proficiency in managing formal and informal complaints across various coverage types
• Proficient with Microsoft Office programs
• Familiarity with claims processes, compliance standards, and quality assurance processes