Quality Assurance Specialist II

Job Summary

A company is looking for a Quality Assurance Arbitration Specialist II - Shared Services.

Key Responsibilities

• Train new QA team members on quality assurance forms, workflows, and best practices
• Conduct regular quality reviews to ensure compliance with company policies and industry regulations
• Develop and distribute monthly newsletters with quality improvement strategies for team members

Required Qualifications

• High School Diploma or equivalent required
• Minimum of 2 years Revenue Cycle Management Experience
• IDR experience preferred
• Leadership experience preferred
• Strong organizational and analytical skills