Quality Support Operations Engineer

Job Summary

A company is looking for a Quality & Support Operations Engineer.

Key Responsibilities

• Investigate user issues across mobile and desktop applications
• Run QA tests on new features and write test plans to catch regressions
• Collaborate with the product team on feature requests and documentation

Required Qualifications

• 5+ years in technical support, QA, or hybrid operations roles
• Strong debugging and root cause analysis skills
• Ability to write clear and effective bug reports
• Experience working across multiple platforms (mobile, web, desktop)
• Proactive mindset focused on preventing future issues