Refund Specialist

Job Summary

A company is looking for a Refund Specialist responsible for reviewing and resolving credit balances on patient accounts within the billing system.

Key Responsibilities

• Audit encounters and accounts with payers and patient credits to verify accuracy and resolve discrepancies
• Review patient and insurance credits to approve refund requests, process appeals, and issue refunds for overpayments
• Maintain effective communication and cooperative working relationships with other departments and stakeholders

Required Qualifications

• High school diploma or equivalent
• 2+ years of experience in Revenue Cycle Management
• Proficiency with Microsoft Office (Outlook, Excel, and Word)
• Strong math, analytical, and reasoning skills
• Ability to efficiently multitask with strong time management and organizational skills