Job Summary
A company is looking for a Supervisor, Clinical Engagement Center (RPh).
Key Responsibilities
- Oversee day-to-day performance of Clinical Engagement Center (CEC) staff and ensure performance goals are met
- Participate in and support various CEC programming initiatives such as Medication Therapy Management and Personalized Member Transitions
- Develop clinical algorithms and call scripts, and facilitate communication and education regarding CEC programs
Required Qualifications
- Bachelor's degree or Pharm. D degree required
- Registered pharmacist with current unrestricted licensure in the state of home office or ability to gain reciprocity within 4 months
- 2+ years of clinical experience, including direct consultation experience
- Preferred experience as a clinical call center lead and as a member of a multi-disciplinary team
- Preferred experience in PBM or managed care
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