Remote Customer Service Agent

Job Summary

A company is looking for a Remote Customer Service Agent.

Key Responsibilities

• Answer inbound calls with compassion and professionalism
• Provide Tier 1/Tier 2 support, including FAQs and claim submission assistance
• Handle sensitive information with accuracy

Required Qualifications

• Strong empathy and excellent communication skills
• Strong data entry skills
• Must pass a background check (7-year history, no aliases)
• Employment verification (up to 3 employers)
• Tech requirements include Windows 11 and a camera