Remote Customer Support Representative

Job Summary

A company is looking for a Customer Support Representative - CONTRACT.

Key Responsibilities

• Provide support for client facilities, including issue resolution and user assistance
• Handle inbound calls, emails, and chats while documenting all actions and communications
• Assist with consultations, prioritize issues, and maintain patient confidentiality according to HIPAA guidelines

Required Qualifications

• High School Diploma or GED with at least 3 months of related experience
• Must have a hard-wired internet connection and a private workspace
• Good organizational skills
• Knowledge of Microsoft Office Suite
• Able to effectively prioritize work on a daily basis