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Account Manager

7/9/2025

Remote

Job Summary

A company is looking for an Account Manager to oversee customer engagement and revenue retention.

Key Responsibilities
  • Engage with customers throughout their journey to improve health metrics and drive contract renewals and expansions
  • Facilitate sales calls and follow established processes for contract amendments, upsells, and renewals
  • Manage customer cases related to billing and contract inquiries, ensuring timely resolution and satisfaction
Required Qualifications
  • 2 years of experience at a technology company with a SaaS subscription model
  • 2 years in a customer-facing role in technology
  • 1 year of daily Salesforce usage as part of core responsibilities
  • College degree or equivalent work experience

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