Arizona Licensed Account Resolution Representative

Job Summary

A company is looking for a Remote Account Resolution Representative.

Key Responsibilities

• Handle inbound and outbound telephone calls for collections activity
• Utilize negotiating and customer service skills to achieve positive results
• Adhere to all applicable laws, including FDCPA, FCRA, and HIPAA

Required Qualifications

• 1+ years' experience in Collections, Call Center, or Customer Service roles
• Ability to accurately enter and update data on systems
• Experience working in a fast-paced, deadline-oriented environment
• Strong organizational skills with the ability to manage multiple tasks
• Flexibility in scheduling, including evening and Saturday work as needed