Bilingual Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative-Remote (Bilingual: Spanish and English).

Key Responsibilities

• Provide inbound customer support using a call flow guide in the customer's preferred language
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases

Required Qualifications

• Fluency in reading, writing, and speaking both Spanish and English
• 1+ year of customer service experience
• Open availability
• A high school diploma or GED
• Proficiency in fast-paced multi-tasking and strong computer navigation skills