Billing and Posting Specialist

Job Summary

A company is looking for a Billing & Posting Representative.

Key Responsibilities

• Investigates, analyzes, negotiates, resolves, documents, and reports on billing issues and complaints
• Identifies solutions to billing issues and presents resolution options to customers
• Negotiates and authorizes billing settlements within established limits and adjusts customer accounts

Required Qualifications

• Experience in billing and posting processes
• Ability to handle consumer and commercial billing issues
• Proficient in negotiation and conflict resolution
• Strong analytical skills to assess billing discrepancies
• Familiarity with customer account management