Job Summary
A company is looking for a Remote Automotive Sales & Service Representative.
Key Responsibilities
- Connect with customers via phone, email, chat, and social media to address inquiries and concerns
- Calmly resolve and de-escalate issues, escalating when necessary
- Track call-related information for auditing and reporting purposes
Required Qualifications
- Ability to work remotely in a virtual team environment
- 6 months of customer service experience preferred
- Must be over 18 years of age
- High School Graduate or GED
- Comfort with desktop computer systems and ability to type 25 wpm
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