Job Summary
A company is looking for a Care Planner Behavioral Health.
Key Responsibilities
- Provide support to behavioral health clinical teams to enhance member engagement and care delivery
- Conduct outreach to members to educate them about specialty programs and assist with service location
- Collect patient progress information and facilitate follow-up calls while performing administrative duties
Required Qualifications
- 2 years of experience in Behavioral Health care
- Previous customer service experience
- Proficiency in computer skills, including navigating multiple systems
- Associates Degree or equivalent combination of education and experience
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