Bilingual Customer Service Representative

Job Summary

A company is looking for a Remote Bilingual Customer Service Representative.

Key Responsibilities

• Receive and respond to incoming customer calls regarding inquiries, orders, and technical support
• Identify and resolve customer issues while maintaining accurate records of interactions
• Collaborate with other departments to address inquiries requiring specialized expertise

Required Qualifications

• High School Diploma
• Basic customer service and phone handling experience
• Familiarity with basic computer applications and data entry
• Ability to adapt to a demanding environment with shifting priorities
• Commitment to maintaining confidentiality and professionalism in customer interactions