Bilingual Customer Service Representative

Job Summary

A company is looking for a Bilingual Customer Service Representative.

Key Responsibilities

• Provide best-in-class customer service by responding to client requests and anticipating their needs
• Analyze client problems and provide timely information and solutions
• Document request outcomes and maintain positive client relations while coordinating with other departments

Required Qualifications

• 1 year of call center experience (Required)
• Bilingual - Spanish (Required)
• Reliable, high-speed internet connection (Required)
• Technical proficiency with Client Relationship Management system (CRM)
• Ability to work from home in a distraction-free environment