Bilingual Healthcare Customer Service Representative

Job Summary

A company is looking for a Bilingual Healthcare Customer Service Representative (Remote).

Key Responsibilities

• Make outbound calls to patients, members, and customers for appointment scheduling and healthcare assessments
• Assist members and patients with benefits and insurance information and conduct surveys
• Provide empathetic support to enhance patients' healthcare experiences

Required Qualifications

• High School Diploma or General Education Degree (GED) required
• Bilingual in English and Spanish
• Strong computer experience, including data entry and proficiency in Microsoft Outlook and Word
• Ability to adhere to daily schedules and duties
• Able to provide two monitors at least 22 inches with HDMI and Display ports