Bilingual Spanish Collections Representative

Job Summary

A company is looking for a Bilingual Spanish Collections Representative.

Key Responsibilities

• Conduct outbound calls and accept incoming calls regarding past due accounts
• Secure payments on accounts that are past due
• Maintain confidentiality while exchanging accurate information over the phone

Required Qualifications

• High School diploma or equivalent
• FDCPA knowledge preferred
• Professional phone etiquette and solid negotiating skills
• Positive attitude and strong customer service aptitude
• Ability to maintain confidentiality and multitask