Job Summary
A company is looking for a Bilingual Team Lead to manage and support a team in delivering exceptional client services.
Key Responsibilities
- Lead and mentor a team to meet performance targets and objectives
- Assist team members with daily tasks and resolve operational issues
- Identify process improvements to enhance efficiency and quality
Required Qualifications
- High school diploma or equivalent required
- At least 2 years of team experience with a strong performance record
- Ability to work a flexible schedule based on client demands
- Fluency in Spanish and English
- Ability to pass a pre-employment background investigation
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