South Dakota Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to support customer needs in a remote environment.

Key Responsibilities

• Support customer inquiries regarding insurance policies, coverage, and billing issues
• Share expertise on products and services to ensure appropriate insurance coverage
• Assist customers in setting up new claim reports with empathy and care

Required Qualifications

• A minimum of two years relevant work experience, or two years post-secondary education
• Property & Casualty license required for sales roles; opportunity to gain it during training
• Ability to multitask and navigate multiple computer systems
• Experience in customer service preferred
• Must have a designated workspace free from distractions and high-speed internet