Bilingual Thai Support Specialist

Job Summary

A company is looking for a Support Specialist - Bilingual Thai.

Key Responsibilities

• Take inbound calls from customers or restaurants and make outbound calls for follow-ups
• Manage incoming tickets generated from email or text via CRM and return calls for voicemails
• Facilitate and document correspondence between restaurants and customers while performing minor troubleshooting

Required Qualifications, Training, and Education

• Minimum high school diploma or equivalent; preferred associates degree or higher
• Fluent in English and Thai
• Must be available for evening and weekend shifts
• Call center experience is a plus
• Self-directed and self-motivated