Job Summary
A company is looking for a Billing and Posting Representative.
Key Responsibilities
- Investigates, analyzes, and resolves consumer and commercial billing issues and complaints
- Identifies solutions and presents resolution options to customers
- Negotiates and authorizes billing settlements and adjusts customer accounts
Required Qualifications
- Experience in billing and posting processes
- Ability to analyze and resolve billing issues
- Knowledge of negotiation techniques
- Familiarity with customer account management
- High school diploma or equivalent; further education is a plus
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