Billing Representative

Job Summary

A company is looking for a Billing & Posting Representative.

Key Responsibilities

• Investigate, analyze, negotiate, and resolve consumer and commercial billing issues and complaints
• Identify solutions to billing issues and present resolution options to customers
• Negotiate and authorize billing settlements within established limits and adjust customer accounts

Required Qualifications, Training, and Education

• Experience in billing and posting processes
• Strong analytical skills related to billing issues
• Ability to negotiate settlements effectively
• Familiarity with customer account management
• High school diploma or equivalent; further education preferred