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Billing Resolution Advocate

7/10/2025

Remote

Job Summary

A company is looking for a Billing & Posting Resolution Advocate.

Key Responsibilities
  • Investigates and resolves consumer and commercial billing issues and complaints
  • Identifies solutions for billing issues and presents resolution options to customers
  • Negotiates and authorizes billing settlements and adjusts customer accounts within established limits
Required Qualifications
  • Experience in billing or customer service roles
  • Ability to analyze and negotiate billing issues
  • Familiarity with consumer and commercial billing processes
  • Strong documentation and reporting skills
  • Knowledge of account adjustment procedures

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