Job Summary
A company is looking for a Business Analyst to support automation solutions and drive operational efficiency.
Key Responsibilities:
- Collaborate with stakeholders to analyze business processes and identify automation opportunities
- Guide the design and deployment of automation workflows aligned with business goals
- Lead change management efforts to support the adoption of automation initiatives
Required Qualifications:
- Experience with Robotic Process Automation (RPA) tools
- Proficiency in Microsoft 365 technologies
- Familiarity with ServiceNow
- Experience in change management and training coordination
- Ability to create and maintain documentation for operations and enhancements
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