Business Analyst

Job Summary

A company is looking for a Business Analyst to support automation solutions and drive operational efficiency.

Key Responsibilities:

• Collaborate with stakeholders to analyze business processes and identify automation opportunities
• Guide the design and deployment of automation workflows aligned with business goals
• Lead change management efforts to support the adoption of automation initiatives

Required Qualifications:

• Experience with Robotic Process Automation (RPA) tools
• Proficiency in Microsoft 365 technologies
• Familiarity with ServiceNow
• Experience in change management and training coordination
• Ability to create and maintain documentation for operations and enhancements