Job Summary
A company is looking for a Business Analyst / Training Specialist.
Key Responsibilities
- Provide guidance and support for new workforce management software to end users
- Partner with the Client Lead to enhance training materials and curricula based on client needs
- Deliver engaging training sessions and troubleshoot user issues to improve training processes
Required Qualifications
- Bachelor's Degree in a relevant field such as Business Analysis, Training, or Operations
- At least 3 years of experience in a business analysis role, preferably with training experience
- Exceptional presentation and facilitation skills for both instructor-led and eLearning training
- Strong project and time management skills with a proactive attitude
- Familiarity with adult learning principles and instructional design techniques
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