Business Support Specialist

Job Summary

A company is looking for a Business Support Specialist to provide client support and training in a remote environment.

Key Responsibilities

• Handle client inquiries and troubleshoot product-related questions via phone, email, and live chat
• Document issues in Salesforce and provide resolutions to ensure client success
• Stay updated on product knowledge and internal processes to effectively assist clients

Required Qualifications

• Bachelor's degree or Associate's degree with 2 years of experience
• Ability to type greater than 35 wpm
• Reliable Internet Service Provider (ISP)