California Licensed Crisis Counselor

Job Summary

A company is looking for a 988 Crisis Counselor, Remote.

Key Responsibilities

• Provide crisis-counseling services via phone, aiming to answer 95% of calls within 20 seconds
• Conduct safety assessments, safety planning, de-escalation, and follow-up with help seekers
• Maintain accurate documentation and mentor volunteers during their training process

Required Qualifications and Education

• High school diploma or equivalent
• Must be 18 years of age or older
• Reliable high-speed internet and a quiet workspace
• Open availability to work within program hours, including weekends and holidays
• Knowledge of risk assessment, data collection, and chat/text triage