Call Center Agent

Job Summary

A company is looking for a Call Center Agent to handle incoming calls for the Florida Department of Financial Services.

Key Responsibilities

• Provide exceptional customer service in a high-volume call environment
• Maintain a consistent Monday through Friday work schedule from 8:00 AM to 5:00 PM EST
• Utilize computer software effectively while ensuring a distraction-free home office environment

Required Qualifications

• Ability to pass a Level 2 background check
• Stable wired internet connection with a minimum speed of 20 Mbps download and 5 Mbps upload
• High-quality wired headset, keyboard, and mouse are required
• Residency in Florida or Texas is preferred
• Availability to work full-time hours as specified