Call Center Representative

Job Summary

A company is looking for a Call Center Representative Intermediate.

Key Responsibilities

• Provide information, service, and support to referring physicians and healthcare professionals
• Coordinate scheduling of patient and physician appointments and referrals
• Maintain accurate documentation of customer interactions and ensure customer satisfaction

Required Qualifications

• High School diploma or equivalent
• 2+ years of customer service experience
• Ability to use computer systems for scheduling appointments
• Strong organizational skills
• Excellent attendance record