Job Summary
A company is looking for a Customer Service Representative who is proficient in French.
Key Responsibilities
- Schedule service calls for field technicians based on priority and location
- Create and route service tickets to various service agencies
- Act as a liaison between clients and field technicians
Required Qualifications
- Dispatch and/or Call Center experience preferred
- Working knowledge of computers
- Able to prioritize and communicate effectively
- Ability to manage multiple projects independently
- Proficient in French
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