Call Center Representative II

Job Summary

A company is looking for a Call Center Representative II (Temp/Part-Time).

Key Responsibilities

• Responds to a high volume of client/customer inquiries and requests over the phone
• Determines root causes and resolves client/customer issues, coordinating with internal departments as needed
• Enters semi-routine client/customer updates into the appropriate system

Required Qualifications

• High School Diploma or GED
• 2 - 4 years of related experience