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Care Advisor

7/9/2025

Remote

Job Summary

A company is looking for a Care Advisor to assist families in finding and managing in-home caregivers.

Key Responsibilities
  • Guide members through the caregiver search process and maintain relationships with families and caregivers
  • Provide ongoing support to ensure satisfaction after caregiver hire
  • Document interactions accurately in the electronic health record system
Required Qualifications
  • High school diploma or equivalent is required
  • Some college-level coursework is preferred
  • At least one year of experience in a productivity-based customer service role or call center environment, or a minimum of two years in a customer service environment
  • Previous healthcare experience is preferred

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