Patient Account Specialist

Job Summary

A company is looking for a Patient Account Resolution Specialist to provide customer service and support in the healthcare sector.

Key Responsibilities

• Support branches by reviewing patient accounts and obtaining necessary documentation for health insurance billing
• Manage relationships with field leadership, referrals, and patients to drive account resolution
• Evaluate documentation for compliance and perform follow-ups to achieve timely reimbursement

Required Qualifications

• High school degree or equivalent
• 3-5 years of experience in the healthcare or health insurance industry
• Intermediate skills in Access, Excel, PowerPoint, MS Project, Visio, and Word
• Intermediate level mathematical proficiency
• Ability to work independently and collaboratively across functions