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Care Center Representative

7/10/2025

No location specified

Job Summary

A company is looking for a Care Center Representative to provide support and assistance during critical moments.

Key Responsibilities
  • Answer incoming emergency and non-emergency calls, dispatching responses as needed
  • Monitor medical alerts and alarms while providing compassionate customer support
  • Record call details and maintain accurate customer information in real-time
Required Qualifications
  • High School Diploma or GED required
  • 0-1 year of customer service experience, preferably in a contact center or healthcare setting
  • Proficient typing skills (35 WPM)
  • Familiarity with customer service software and CRM systems preferred
  • Willingness to work weekends, overtime, and flexible hours as needed

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