Job Summary
A company is looking for a Patient Care Advocate to enhance member and provider experiences through outreach and education.
Key Responsibilities
- Act as a liaison and advocate for members, coordinating with providers and facilities
- Conduct outreach and education regarding care gaps and preventive services
- Schedule appointments and arrange transportation for members to access necessary care
Required Qualifications
- Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or related field, or equivalent work experience
- A total of 4 years of experience in direct patient care, social work, quality improvement, or health coaching, preferably in a managed care environment
- At least 2 years of experience in direct patient care, social work, quality improvement, or health coaching
- Preferred certifications include Licensed Practical Nurse (LPN), Licensed Master Social Worker (LMSW), Certified Social Worker (C-SW), Licensed Social Worker (LSW), or Licensed Registered Nurse (RN)
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