Chief Operations Officer

Job Summary

A company is looking for a Chief Operations Officer.

Key Responsibilities

• Lead day-to-day TPA operations, including claims, customer service, and quality assurance
• Develop and implement operational strategies to support business goals
• Drive continuous process improvement and oversee client services and compliance

Required Qualifications

• 15+ years of experience in healthcare operations, preferably in the TPA space
• Proven track record in leading operational teams in high-growth environments
• Deep understanding of claims administration and client servicing
• Experience with complex integration projects and aligning diverse teams
• Ability to operate effectively in a matrixed and evolving environment