Job Summary
A company is looking for a Director, Patient & HUB Operations, Rare Disease.
Key Responsibilities
- Oversee the operational strategy and execution of the RETHYMIC CONNECT patient support program for rare disease products
- Manage the HUB service team to ensure high-quality service delivery to patients and healthcare providers
- Develop performance dashboards and optimize patient/caregiver experience based on brand insights
Required Qualifications
- Bachelor's or master's degree in business, scientific, or related field
- Minimum of 8 years of commercial or operations experience in biotech/pharmaceuticals
- At least 5 years leading HUB operating teams, with experience in cell, gene, or tissue therapies preferred
- In-depth knowledge of pharmaceutical compliance and patient access requirements
- Experience managing multiple patient service and reimbursement vendors
Comments