Let’s get started
Company Logo

Remote Jobs

Senior Scheduling Analyst

7/8/2025

Remote

Job Summary

A company is looking for a Senior Scheduling Analyst to optimize scheduling processes and enhance contact center operations.

Key Responsibilities
  • Collaborate with Scheduling Analysts and leaders to modify schedules for operational efficiency
  • Manage scheduling projects, ensuring clear milestones and effective communication
  • Conduct audits and analyze data to recommend scheduling improvements and support the scheduling team
Required Qualifications
  • HS Diploma or GED from an accredited institution
  • Experience in schedule preparation and analysis
  • Proficiency in Microsoft Excel, including formulas and pivot tables
  • Experience with call center software applications like SQL and SharePoint
  • Ability to gather business requirements and improve operational efficiency

Comments

No comments yet. Be the first to comment!