Job Summary
A company is looking for a Customer Experience Coordinator Onshore USA.
Key Responsibilities
- Resolve guest queries and ensure a world-class experience for clients
- Coordinate operational teams and optimize daily task schedules
- Collaborate with internal and external partners to troubleshoot and resolve issues
Required Qualifications
- 3+ years of experience in customer service or operations coordination
- Previous experience in team leader or supervisor roles
- Experience in route planning or task scheduling is a plus
- Comfortable using digital tools and systems
- Flexibility to work on weekends as needed
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