Client Experience Coordinator

Job Summary

A company is looking for a Customer Experience Coordinator Onshore USA.

Key Responsibilities

• Resolve guest queries and ensure a world-class experience for clients
• Coordinate operational teams and optimize daily task schedules
• Collaborate with internal and external partners to troubleshoot and resolve issues

Required Qualifications

• 3+ years of experience in customer service or operations coordination
• Previous experience in team leader or supervisor roles
• Experience in route planning or task scheduling is a plus
• Comfortable using digital tools and systems
• Flexibility to work on weekends as needed