Client Services Specialist

Job Summary

A company is looking for a Client Services Specialist who excels in building client relationships and delivering exceptional service.

Key Responsibilities

• Develop and nurture professional relationships with assigned clients while ensuring satisfaction and clarifying goals
• Serve as the main point of contact for client inquiries, managing requests and providing timely solutions
• Identify cross-sell opportunities and assist clients with troubleshooting web-based issues

Required Qualifications

• High School Diploma or GED required
• 2-3 years of related experience preferred, including at least 1 year of direct customer service
• Proficiency with database, internet, spreadsheet, and word processing software
• Organized and detail-oriented, with a commitment to high-quality service delivery