Client Services Specialist

Job Summary

A company is looking for a Client Services Specialist.

Key Responsibilities

• Provide product support and customer training for the InfoDive system
• Resolve support issues via phone, email, and online assistance
• Document and track client incidents in the CRM system, prioritizing and escalating as necessary

Required Qualifications

• Minimum of four years of related medical practice experience
• Bachelor's degree in a relevant field or equivalent experience
• Experience with Medicare Part B and Private Payer Billing policies
• Working knowledge of at least one Practice Management Software System
• Proficient in Microsoft Office applications