Job Summary
A company is looking for a Clinical Technical Support and Data Migration Specialist (B2B SaaS).
Key Responsibilities:
- Respond to customer inquiries via email support, providing accurate and efficient solutions
- Serve as the primary contact for data migration inquiries, ensuring accuracy and integrity of reports
- Assist in scheduling and executing data migrations, coordinating with various teams and customers
Required Qualifications:
- 3+ years of relevant experience in customer-facing roles such as tech support or clinical treatment
- Experience in a clinical position within a healthcare environment
- Knowledge of e-clinical systems and technologies, with clinical experience required
- Highly analytical mindset with superior troubleshooting abilities in software
- Proactive, self-motivated, and capable of managing multiple responsibilities
Comments