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Clinical Technical Support Specialist

7/10/2025

Remote

Job Summary

A company is looking for a Clinical Technical Support and Data Migration Specialist (B2B SaaS).

Key Responsibilities:
  • Respond to customer inquiries via email support, providing accurate and efficient solutions
  • Serve as the primary contact for data migration inquiries, ensuring accuracy and integrity of reports
  • Assist in scheduling and executing data migrations, coordinating with various teams and customers
Required Qualifications:
  • 3+ years of relevant experience in customer-facing roles such as tech support or clinical treatment
  • Experience in a clinical position within a healthcare environment
  • Knowledge of e-clinical systems and technologies, with clinical experience required
  • Highly analytical mindset with superior troubleshooting abilities in software
  • Proactive, self-motivated, and capable of managing multiple responsibilities

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