Community Delivery Manager

Job Summary

A company is looking for a Community Delivery Manager.

Key Responsibilities

• Execute the Community Management playbook, focusing on enablement, performance, and communication
• Amplify engagement through moderation, strategic content seeding, and enablement sessions
• Measure and report impact, champion customer advocacy, and drive continuous improvement

Required Qualifications

• 2-3 years of community management or developer-relations experience in B2B SaaS
• Proficiency in designing or maintaining community onboarding programs
• Strong project management skills with experience in driving change management
• Familiarity with moderation workflows, tag taxonomies, and engagement campaigns
• Bonus: experience administering Stack Overflow for Teams or similar knowledge bases